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Introduction

Definition of IPD: International Patient Department

International Patient Unit (IPD): It is a unit in the hospital whose task is to make the necessary arrangements to provide diagnostic and treatment services to foreign patients.

International patient: is a foreigner who has visited the hospital to receive diagnostic and treatment services.

Medical tourism or health tourism is a trip to another country for the purpose of treatment. One of the reasons for this type of tourism is the lack of similar treatment methods, high costs, and the lack of advanced treatment technologies in the country of origin, on the other hand, due to the appropriate medical tariffs in Iran compared to other countries in the region and the provision of services. Medicine and nursing with international quality, a large number of patients tend to travel to Iran to receive medical services, and this has caused our beloved country to be one of the poles of health tourism in the region.

In Hazrat Zainab (S) hospital, the IPD doctor is responsible for following up all the medical services related to the hospitalized patients through the international patients department. In this hospital, in order to provide faster and better quality services to patients admitted through the international patients department, services are provided outside of the usual schedule. Through advertising in various ways, the most important of which is advertising on the type and quality of services provided in the field of general surgery, ophthalmology and obstetrics, in order to attract foreign patients. In the field of health tourism, they have participated in many congresses and exhibitions held in the country.

Services that can be provided to international patients:

Out-of-hours services: providing services outside of regular hours to provide faster and better quality services to patients admitted through the international department.

Caregiver team of international patients: who are fluent in foreign languages.

The website of the Department of International Patients: which contains information about the hospital and the treatment package for international patients.